Responsible Gaming Policy

Clostavia publishes social entertainment and simulation content intended purely for recreation. We believe interactive social entertainment should stay enjoyable, positive, and balanced. This policy sets out our operating principles, the consumer safeguards we maintain, the self-regulation tools we provide, and the rules designed to discourage compulsive behaviour and protect vulnerable people.

1. How our social entertainment works

Our platform operates strictly as a non-monetary social entertainment service. By using our interactive material, every visitor accepts the following fundamental rules:

• All virtual tokens, coins, points, and simulation credits used on Clostavia carry no real-world monetary value whatsoever.
• Under no circumstances can gameplay credits be traded, transferred, cashed out, or converted into money, goods, or valuable consideration.
• All outcomes, leaderboard positions, levels, and achievements are simulations intended for amusement alone.
• Purchasing optional tokens or gameplay extras alters neither the underlying odds nor your position in any ranking.

2. Underage access safeguards

Underage participation is not tolerated in any form. Clostavia is available only to those who have reached the age of majority in their own jurisdiction — strictly 18, or 21 where local legal standards require.

The following preventative controls and technical measures are in place to block underage access:

• Age confirmation gates on entry and again at profile creation.
• Automated screening for signals that suggest underage access.
• Immediate suspension and permanent deletion of any profile found to belong to a minor.

Parents, guardians, and teachers should consider digital safety controls and filtering software such as Net Nanny, CyberPatrol, or Qustodio to limit young people's access to entertainment and simulation platforms.

3. Behavioural awareness

Although no real money is at stake in our simulations, extended screen time and repetitive play can still affect wellbeing, work, and relationships. We ask every participant to reflect honestly on the following:

• Are you playing for hours at a time without regular breaks?
• Does play take priority over work, family, study, or your own health?
• Do you experience restlessness or frustration when you cannot play?
• Is the simulation your primary coping mechanism for stress or emotional difficulty?
• Do you spend more on optional token packs than you intended?

4. Player controls and self-limitation

Clostavia builds the following player safety utilities into user profile settings:

Play-time reminders

Timed on-screen prompts that track continuous play and encourage you to step away.

Spending caps

Self-imposed daily, weekly, and monthly limits on token purchases to avoid unplanned store transactions.

Temporary cool-off

A pause on account access lasting anything from a single day to a full month.

Voluntary self-exclusion

A permanent or long-term voluntary closure option covering six months, one year, three years, or indefinitely.

5. Fair play and simulation integrity

We hold to transparent, ethical entertainment throughout. Every game mechanic, virtual spin, and card draw relies on certified industry-standard pseudorandom number generation, producing results that are automated, impartial, and beyond human interference.

6. Where to find help

Should you or a person you care about face distress, compulsive gaming, or trouble controlling screen time, please reach out to one of these accredited bodies for confidential help: